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10 Best Customer Support Practices for Startups

September 9, 2021 @ 11:30 am - 12:30 pm

Learn about the best practices for Customer Support (“CX”) from Zendesk in a survey of 4,400 early-stage startups from around the world

Join us for a casual session with Fernanda Baker, Startup Partnerships Manager at Zendesk, as she shares learnings from analyzing CX trends of more than 4,000 early-stage companies!

Zendesk talked with 4,400 early-stage startups from around the world to see how CX strategies at high-growth companies were different from slower growth startups. The data shows that while there is no one-size-fits-all approach, startup success stories have one thing in common: the ability to provide more holistic support to customers from the beginning. Founders and CX leaders will walk away with tactical steps to immediately implement into their CX.

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