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10 Best Customer Support Practices for Startups

September 9, 2021 @ 11:30 am - 12:30 pm

Learn about the best practices for Customer Support (“CX”) from Zendesk in a survey of 4,400 early-stage startups from around the world

Join us for a casual session with Fernanda Baker, Startup Partnerships Manager at Zendesk, as she shares learnings from analyzing CX trends of more than 4,000 early-stage companies!

Zendesk talked with 4,400 early-stage startups from around the world to see how CX strategies at high-growth companies were different from slower growth startups. The data shows that while there is no one-size-fits-all approach, startup success stories have one thing in common: the ability to provide more holistic support to customers from the beginning. Founders and CX leaders will walk away with tactical steps to immediately implement into their CX.


September 9, 2021
11:30 am - 12:30 pm


Santa Cruz Works
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